Can I change or cancel my Order ?

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Yes, when your order ships, you'll receive an automatic email notification with your tracking number.

If you are still jonesing, you can contact us.

If you need to make a change to your order please contact us as soon as possible. We'll do our best to help you with any changes before your oder ships. Please keep in  mind that our warehouse works fast; although we try to accommodate every request, we may not see your message in time. Once an order ships we are unable to cancel it or make any changes.

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Will I receive  a tracking number ?

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Yes, when your order ships, you'll receive an automatic email notification with your tracking number.

If you are still jonesing, you can contact us.

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Am I responsible for import duties and taxes on my international orders?

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Yes. Depending on your country's specific import laws you may be required to pay local duties and taxes. These fees are not included in your shipping cost.

We know that pesky customs charges are the worst, and please trust us when we say that they are out of our control and are paid to your government and not us. For more information, please contact your local customs office.

Please include correct telephone contact information in your order to ensure that you can be reached in the case of a customs issue.

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I think my sunglasses arrived defective, what should I do?

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Contact us ASAP and we'll help you out. When reaching out to our team, please include your order#, a description of the issue, product details(i.e. frame style, colorway) and last but not least, a few photos of the defective product.

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I didn't receive a confirmation email or tracking number. How do I obtain?

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You should recieve an order confirmation once you have placed your order, then a shipping confirmation email with tracking once your order has been shipped. If you don't recieve either of these, please email us at dusk.eyes@hotmail.com

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If you have still a question, don't hesitate and contact us.

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